WE ONLY SELL AND SHIP TO UNITED STATES RESIDENTS ONLY AT THIS TIME AND DO NOT SHIP INTERNATIONALLY.
FREE standard ground shipping on orders $55 or more will only apply to domestic orders within the continental United States. USPS & UPS delivers within 2-8 business days from the day it is shipped out.
We treat our orders with extra urgency, hence will leave our store as soon as possible. Orders are usually processed and shipped within 1-3 business days (M-F) of purchase.
*Shipping fee is for shipping & handling only – no local duties or taxes are included. Orders are processed, shipped, and delivered within working business days.
TRACKING NUMBER REQUESTS
Our system will automatically send you a tracking number once your order leaves our store. You may also receive the Tracking information via email within 1-3 business days from when the order is placed. In the event that you do not receive it, you can track it on our page: “Track Order”.
If you have misplaced your tracking number or did not receive the information, please email customercare@sweetlyrose.com to request for it.
UNDELIVERED PACKAGES
Important: If for any reason, your package is returned to us, and you request to be shipped back to you again, you are responsible for the original and new shipping costs, as well as any duties, taxes and/or customs charges.
Shipping Information:
Order cutoff time: 11:00 PM
Timezone: (GMT-05:00) Eastern Standard Time (New York)
Handling Time: 1-3 days (Mon – Sat)
Transit Time: 2-8 days (Mon – Sat)
Shipping Currency: USD
Shipping Costs:
-Orders above $55 have free Shipping.
-Shipping costs between $7.99 to $10.99 for orders under $55.
Contact Us:
Address: 1025 Gateway Blvd. Suite 303-208 || Boynton Beach,
Florida, 33426, United States
Email: customercare@sweetlydorm.com
Phone: 561-221-0028
Our Policy Pages:
1. Shipping Policy
2. Return & Refund Policy
3. Terms & Conditions
4. Privacy Policy
Questions or comments
Sweetly Dorm invites you to communicate with us should you have a question or would like to voice a concern regarding our privacy or security policies. Please email us at customercare@sweetlydorm.com and a customer service associate will respond to you in a timely manner.
INTERNATIONAL ORDERS