EXCHANGES: We want you to be completely happy with your purchase and make the process easy for you!

No exchanges are offered at this time, but we will gladly accept any new/tagged/unworn/mint condition garment within 15 days from the day of delivery for a full refund or store credit.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@sweetlydorm.com.

RETURNS: Please review our Return Policy and start your RETURN HERE.